Doctor's Tea Pakistan is committed to protecting your privacy. We only collect information that is necessary to process your orders and improve your experience. We never sell your personal data to third parties.
1. Who We Are
Doctor's Tea Pakistan operates the website slimmingteapk.com. We sell natural herbal teas, seeds and superfood powders online with delivery across Pakistan.
For any privacy-related questions, contact us at: info@slimmingteapk.com or WhatsApp: +92 325 9770223
2. Information We Collect
We collect the following types of information when you use our website or place an order:
- Personal details: Your full name, phone number and delivery address when you place an order
- Contact information: Email address if you contact us or sign up for updates
- Order information: Products ordered, order value and payment method
- Website usage data: Pages visited, time spent on site, device type and browser (collected via cookies)
- WhatsApp messages: If you contact us via WhatsApp, we store that conversation
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and deliver your orders across Pakistan
- To contact you regarding your order status and delivery
- To respond to your questions and customer service requests
- To send you updates about new products or offers (only if you have opted in)
- To improve our website and product offerings
- To prevent fraud and ensure website security
4. Cash on Delivery and Payments
We primarily use Cash on Delivery for orders across Pakistan. For customers who choose to pay via JazzCash, EasyPaisa or bank transfer, we do not store your payment credentials on our servers. All digital payments are processed through secure third-party payment gateways.
5. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share your information only in the following limited circumstances:
- Delivery partners: We share your name, phone number and address with our courier partners to deliver your order
- Legal requirements: If required by Pakistani law or court order
- Business transfer: If Doctor's Tea is sold or merged, your data may be transferred to the new owner
6. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. We use cookies to:
- Remember items in your shopping cart
- Understand how visitors use our website
- Improve our website performance
You can disable cookies in your browser settings. However, disabling cookies may affect some features of our website.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss or misuse. Our website uses SSL encryption to secure data transmission. However, no method of data transmission over the internet is 100% secure.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by Pakistani law. Order records are typically retained for 2 years for accounting and legal purposes.
9. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal requirements)
- Opt out of marketing communications at any time
To exercise any of these rights, contact us via WhatsApp or email.
10. Third Party Links
Our website may contain links to third party websites such as social media platforms. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information.
11. Children's Privacy
Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Questions about your privacy?
Contact us and we will respond within 24 hours.
Contact Us on WhatsApp